OSS Business Analyst H/F

Trace Search & Selection recrute

Description de l'offre

– 10+ years of experience in Telco business with at least 5 years in fixed domain. Experience in the Telco Service Provider or Mobile Operator side is required. – Designed one or more application integrations between OSS and BSS (e.g. Network inventory and CRM, Network ticketing and Customer ticketing, WorkForce Management and CRM, CRM and Resource provisioning/activation platform, etc.), involving a middleware. – Translation of business requirements into technical spécifications – Thorough knowledge of TM Forum standards (eTOM/SID/TAM) – Experience with CFS/RFS concept – Experience with Web services (SOAP, REST)

Complément d'information

Notre client recherche plusieurs collègues dans le cadre de son développement. Si vous avez l´âme d´un entrepreneur et êtes prêt à relever des challenges, postulez!

As part of a BSS/OSS transformation program, the OSS Business Analyst will be in charge of the following tasks :
– Review the end-2-end architecture (BSS <-> OSS <-> Network) with a focus on the OSS domain, for one or more of these processes :
Fixed/Mobile Service Provisioning & Activation
WorkForce Management
Technical Orchestration Management
End-2-End ticketing (Customer <-> Network)
Service assurance
– Analyse the as-is situation and propose to-be scenarios
– Participate in HLD sessions
– Write LLD documents (including data flows, data model, web services, etc.) to be provided to developers (internal staff or external supplier)
– Follow up the implementation of the solution
– Write test cases
– Participate in testings (functional and technical)